Mobile Complete are a company best known for their DeviceAnywhere service, which allows developers and commercial users real-time interaction with real devices connected to live networks across the world, and were recently awarded Mobile Monday's Global Peer Award for "Community Favorite" at the 3GSM World Congress in Barcelona. In this Q&A, Games On Deck talks to Faraz Syed, Mobile Complete's CEO about the company's history, technologies, and the future.
Syed founded Mobile Complete in April 2003, and the company is listed as one of the fastest growing mobile start-ups in Silicon Valley, providing service to many of the largest internet and mobile companies in the world, with more than 650 clients using their services.
Prior to launching Mobile Complete, Syed was the Director of Solutions at Brience, a mobile WAP applications company, and a Technical Architect at KPMG Consulting. Syed has also held technical positions at Oracle, KLA Tencor, and AMD.
Games On Deck: Can you explain Mobile Complete's history?
Faraz Syed: We started Mobile Complete in 2003 after years of developing and deploying mobile applications on global networks. We realized that the diversity of handsets, operating systems, and networks had made developing and delivering mobile products unwieldy, expensive, and yet unreliable. All of us were (and continue to be) strong believers in mobility, but were disappointed by our experiences.
Armed with valuable insights from our past lives (both as developers and as consumers), we set out to change the rules of the game. Since our inception, we have created technology that has streamlined the development and delivery of mobile handsets, applications, services, and content. Our customers - which include the world's foremost mobile operators, handset manufacturers, content/application/service providers and Fortune 500 organizations - quickly realized the value of our solutions, and are continuing to leverage our technology to drive their mobile products to the next level.
Faraz Syed
GOD: How exactly does Mobile Complete's remote testing service work?
FS: Direct-To-Device enables full over-the-Internet interaction with actual physical handsets connected to live networks, from any location in real-time. It utilizes an electrical integration approach in which electrical connections are made to various input/output interfaces of live handsets. These electrical connections are then stimulated via software that is controllable over the Internet. This provides the ability to remotely access and operate the handsets, press keys, tap touch-screens, view the LCD, listen to ringers and speakers and manipulate other inputs and outputs such as LEDs, vibrators, battery controls, power charger controls, flip/slide controls, etc.
In essence, Direct-To-Device allows users to operate remote handsets as if these handsets were in the users' hands. Therefore, users can remotely utilize real handsets for all their testing, monitoring, and sales/support needs without ever needing actual physical phones in their hands.
